An order management system (OMS) is the technological tool that enables enterprises to track product orders from customer placement through product execution.
It consolidates customer tracking across diverse sales channels to enable comprehensive visibility into fulfillment status throughout the full workflow.
An OMS helps enterprises manage the holistic order operation smoothly, from the moment a order management system purchaser places an order to its successful completion and necessary return.
It improves inventory management by supplying real-time analytics on stock levels order management system and order tracking, enabling businesses to streamline their delivery practices and boost customer retention.
An effective OMS connects with other operational systems like oms ecommerce platforms, inventory management systems, ERP software, and shipping carriers to power a integrated order fulfillment environment from start to completion.